CONTACT SNORBLOK SUPPORT

Introduction

Have a question about your Snorblok anti-snoring device, an order update, or need help finding the right sizing? Our team is based right here in New Zealand and is ready to assist. Check our quick options below or send us a message directly.

Core Contact Information

• Company Name: Snorblok New Zealand

• Physical / Mailing Address: 102 Webster Road, RD4 Matangi 3284

• Email Support: info@maxalite.co.nz 

Frequently Asked Support Questions

Q: How long does shipping take within New Zealand?

A: Standard shipping across NZ typically takes 2 to 4 business days. Rural delivery may require an additional 1 to 2 days. Tracking information on NZ Post is emailed automatically as soon as your order leaves our warehouse. For more information please see our Shipping Policy page.

Q: What is the dispatch timeframe for our order?

A: Orders are processed on our Hamilton warehouse on weekdays. Your order will mostly be processes same day or next day following your order. All shipments are collected first thing each morning. Some small delays may occur such as order backlogs after a busy weekend for example.

Q: What is the Snorblok return policy or money-back guarantee?

A: Some of our products carry guarantees. This differs by product and brand. For more information please see our Refunds & Returns page. 

Q: Can I modify or cancel my order after it's placed?

A: Because we process orders quickly to ensure fast delivery, modifications may be made and we make every effort to monitor our communications and make changes as required.